Privacy Policy
Last updated: March 2026
Introduction
StayWithClara ("we," "our," or "us") operates the StayWithClara website and provides AI-powered automation services for vacation rental property managers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
Guest Information
We collect only information necessary to provide our services:
- Contact Information: Phone numbers and email addresses from booking confirmations
- Stay Details: Check-in/checkout dates, property location
- Booking Platform Data: Information from VRBO and Airbnb iCal feeds you connect
Property Manager Information
If you use StayWithClara to manage your rental:
- Account information (email, phone)
- Property details you provide
- Calendar connections you authorize
How We Use Your Information
We use the information we collect to:
- Provide automated messaging services for guest communications
- Sync and display your rental calendar
- Send booking confirmations and reminders
- Coordinate turnover notifications
- Improve our services
Information Sharing
We do not sell your data.
We may share information only with:
- Service Providers: Twilio (SMS delivery), hosting providers — to deliver our services
- Booking Platforms: VRBO, Airbnb — only when you connect your accounts
- Legal Requirements: When required by law
SMS Communications
StayWithClara sends automated SMS messages to guests on behalf of property managers. By using our service, you agree to:
- Only send messages to guests who have booked your property
- Include opt-out instructions (reply STOP)
- Honor opt-out requests within 10 business days
- Comply with all applicable TCPA and FCC regulations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You may:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of SMS communications by replying STOP
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@staywithclara.com